FAQ
What time is check-in at the hotel?
You can check in from 1 pm. On the day of your departure, check-out is by 12 noon.
What if I want to leave later on the last day?
Late check-out is subject to availability and additional cost. Please ask at reception. Some of our special offers may include late check-out. Please check our WEBSITE regularly for our latest deals.
Is there Wi-Fi at the hotel?
Wi-Fi is available throughout the hotel.
What are the payment methods? What if I want to cancel?
Our cancellation policy covers cancellations made up to 48 hours prior to arrival at the hotel. Payment is made in two instalments: 20% of the total amount when you confirm your booking, payable by card, and the remaining 80% on the day of departure, either in cash or by card.
Is there parking in the area?
Free parking is available at the hotel for our guests.
What can I do at the hotel or in the surrounding area during my stay?
This WEBSITE has a range of guides and itineraries to help you get the most out of your stay. Of course, if you have any questions about a destination or any other tourist attraction, you can ask at the reception or at the local tourist offices.
Does the pool have a children's area?
Yes. There is a playground adjacent to the pool area. Our outdoor pool is heated by a solar system. It has a fenced shallow area for the little ones and a deeper pool area for the adults.
Can I choose my room type?
We have different types of rooms available: twin (two beds), double (double bed), with or without balcony, triple, family. You can find all the details and prices on our WEBSITE. However, if you have any questions, please contact us by telephone (+34) 986743130 or email info@hotelosnaranjos.com
